6702 East Cave Creek Road
Cave Creek, AZ 85331
623-777-2877

Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I return or exchange my goods?

We gladly accept returns and exchanges of unworn, unwashed and defective items for up to 30 days from the date the order was shipped. Returns are refunded in the method of original payment. With a gift card, an exchange may be made for merchandise of equal or greater value.

When returning your goods:
Pack your return securely in the original package, if possible. Packages must be returned pre-paid; we cannot accept COD deliveries.

RETURN to:

Cowgirl – RETURNS
6702 East Cave Creek Road
Suite 5
Cave Creek, Arizona 85331

*we are not responsible for returns lost in the mail. Please remember to insure and utilize delivery confirmation on your package.

Which payment methods are accepted?

We gladly accept Visa, Mastercard, American Express and PayPal.

What are your shipping policies and pricing?

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Orders received after 2 p.m. MST will be shipped the following business day.

For back issues, shipping rates are:

USA – $2.72
Canada – $4.35
International- $9.70

For domestic orders shipping rates start at $8.00. We offer:

– Ground (1-5 business days)
– Three Day Select
– Two Day Select
– Nextday Air

For international orders shipping rates will vary. We offer:

– Standard Ground (Canada only)
– WorldWide Saver
– WorldWide Expedited
– WorldWide Express

*Canadian and International customers are required to pay applicable taxes on shipments entering any country outside of the United States. A brokerage fee may also be charged by UPS to process shipments and present paperwork to customs on the importers’ behalf.

Can I visit your store to make a purchase?

Cowgirl’s Cave Creek, Arizona Headquarters is not a physical store. Our Cave Creek location is used for editorial and production purposes. Although we do ship most items from this location, it is not set up to welcome in-store purchases.

Send us an email