6702 East Cave Creek Road
Cave Creek, AZ 85331
623-777-2877

Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I return or exchange my goods?

We gladly accept returns and exchanges of unworn, unwashed and defective items for up to 30 days from the date the order was shipped. Returns are refunded in the method of original payment. With a gift card, an exchange may be made for merchandise of equal or greater value.

When returning your goods:
Pack your return securely in the original package, if possible. Packages must be returned pre-paid; we cannot accept COD deliveries.

RETURN to:

Cowgirl – RETURNS
6702 East Cave Creek Road
Suite 5
Cave Creek, Arizona 85331

*we are not responsible for returns lost in the mail. Please remember to insure and utilize delivery confirmation on your package.

Which payment methods are accepted?

We gladly accept Visa, Mastercard, American Express and PayPal.

What are your shipping policies and pricing?

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Can I visit your store to make a purchase?

Cowgirl’s Cave Creek, Arizona Headquarters is not a physical store. Our Cave Creek location is used for editorial and production purposes. Although we do ship most items from this location, it is not set up to welcome in-store purchases.

Send us an email